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Mission Statement

Mission Statement


The City of Cape Coral will provide its citizens with services in the most efficient and effective manner possible, while maintaining a positive safe and caring community with a united spirit.


A vibrant waterfront community that is the center of opportunity in Southwest Florida where families and businesses thrive.


Integrity:  We are dedicated and committed to the delivery of services to our citizens with honesty, reliability, and flexibility.

Empathy:  We will be compassionate to others.

Teamwork:  We will build and maintain productive working relationships and take pride in providing efficient and effective services.

Customer Satisfaction:  We will meet our citizen’s and customers’ needs in a professional and courteous manner.   We will be proactive and achieve the highest level of excellence in our products and services.

Quality of Life:  In partnership with the community, we are stewards of our unique environment and quality of life, and meet the economic, social, cultural, institutional and environmental needs of our citizens.

Financial Accountability:  We are responsible and fiscally accountable for the City’s assets and resources.

Communication:  We value a positive attitude, trust, initiative and compassion with a high standard of professionalism and open communication with our citizens.

(Updated February 2014)