City of Cape Coral
1015 Cultural Park Boulevard
Cape Coral, FL 33990
(239) 574-0401


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Customer Billing Services


The Customer Billing Services Division is responsible for Customer Service, Billing, Assessments, and New Construction/Expansion


Click here to fill out our online web application.

Click here to fill out our online web disconnect form.

Click here to access Utility Forms Online

Click here for current water and sewer rates

Click here to sign-up for the new E-Bill Service

ONLINE PAYMENT is an online service to access utility account information and make online payments.

  Phone Number
Customer Service 239-574-7722, option 3 then option 5
Customer Service Fax Number 239-242-3898
Assessments/Impact Fee Billing 239-242-3852
Payoff Fax Number 239-242-3899
New Construction/Expansion 239-242-3853

 Pay-by-Phone                              239-574-7058

Office Hours:

7:30 am to 4:30 pm, Monday through Friday, excluding City holidays. 

After Hours Emergency Number (Main Breaks):  239-242-3400
(Note: No payments can be taken for delinquent water service using this number.)

Physical Address:

City of Cape Coral
1015 Cultural Park Blvd
Cape Coral, FL 33990
 
Mailing Address:

P.O. Box 150006 Cape Coral, FL 33915-0006
Bill Boyd, Customer and Field Services Manager
Holly Goyette, Assessment and Billing Manager